Last Updated: July 2026

89 com Privacy Policy — How Your Data Is Protected

Everything you need to know about what personal information 89 com collects, how it's used, and how it's kept safe — all explained in plain English.

How We Protect Your Information

Key Pillars of Privacy Protection at 89 com — at a Glance

SSL Encryption

Every transaction and data transmission on 89 com is protected by 256-bit SSL encryption, ensuring no one can intercept or read your information in transit.

Your Data Is Never Sold

89 com never sells your personal data to third parties. Only the limited information necessary for service operations is shared with essential partners.

KYC Data Protected

Copies of your national ID or passport are stored on encrypted servers and can only be accessed by our authorized verification team.

Two-Layer Security

Enabling two-factor authentication (2FA) on your 89 com account keeps it secure even if your password is compromised — OTP verification is required at every login.

Secure Data Servers

89 com servers operate in compliance with international security standards, with regular security audits and penetration testing conducted routinely.

Right to Erasure

You may request that your account and associated data be deleted from 89 com — any data not subject to legal retention obligations will be permanently removed.

1 What Information We Collect

89 com Two types of information are collected from you — what you provide directly, and data generated automatically while you use our services.

Directly Collected Information

  • Name, date of birth, and gender.
  • Mobile number and email address.
  • Current address (city and district).
  • National ID number or passport number (required for KYC verification).
  • Payment account details — mobile number for bKash, Nagad, or Rocket.

Automatically Collected Information

  • IP address and device type.
  • Browser name and version.
  • Time spent on the platform, page visit patterns.
  • Date and time of each login and logout.
  • Betting and gaming history.
  • Transaction details — deposits, withdrawals, and bonus usage.

Why Is This Information Needed? Every piece of data has a specific purpose. KYC information is used to prevent fraud, payment details are used to process transactions, and automatically collected data is used to improve service quality. 89 com No unnecessary data is collected.

2 How We Collect Your Information

89 com Information is collected through the following methods:

  • Registration Form: Information entered directly when creating your account.
  • KYC Upload: By uploading a photo or file of your identification document.
  • Cookies & Tracking: Collected automatically while you browse the website.
  • Support Contact: When you contact us via live chat, email, or phone.
  • Payment Gateway: Relevant information from payment providers when you transact via bKash, Nagad, or Rocket.

3 Why Your Information Is Used

Your Data 89 com Used for the following purposes:

Purpose What Data Is Used For
Account Management Name, mobile number, email address
Identity Verification (KYC) National ID, age
Payment Processing Payment account number
Fraud Prevention IP address, login history
Customer Support Communication history, account information
Promotional Communications Mobile number, email address (only with your consent)
Service Improvement Usage patterns, page visit data

If you no longer wish to receive promotional SMS or emails, you can opt out at any time by contacting our support team.

4 Is Your Data Shared with Third Parties?

89 com Your data is never sold. However, to operate our services, we may share limited information with a select group of trusted partners:

  • Payment Providers: bKash, Nagad & Rocket — used solely to process transactions.
  • Game Providers: Providers such as Pragmatic Play and Evolution — limited user IDs shared solely for game operation.
  • KYC Verification Service: Third-party verification tools used for identity confirmation.
  • Legal Obligations: Relevant information may be provided in response to lawful requests from government authorities.

Our contracts with these partners explicitly prohibit them from sharing 89 com user data with any third party or using it for their own marketing purposes.

Important: 89 com never shares your password, full National ID number, or bank account details with any third party. If anyone asks for this information, it is a scam — report it to our support team immediately.

5 Cookies & Tracking Technologies

89 com The website uses cookies — small data files stored in your browser that help improve site functionality. The types of cookies we use:

  • Essential Cookies: Required for login sessions and security — the site cannot function without these.
  • Performance Cookies: To understand which pages are used most — helping us improve our services.
  • Functionality Cookies: To remember your preferred language and settings.

You can disable cookies through your browser settings, though doing so may limit access to some features on the site.

6 Data Retention & Security

89 com Industry-leading standards are followed to keep your data secure. The key measures in place are:

  • Encryption: All sensitive data stored on our systems is protected with AES-256 encryption.
  • Access Controls: Only authorized personnel can access specific data — not all staff have equal access.
  • Regular Audits: Security audits are conducted at least twice a year.
  • Backup: Data is backed up regularly to prevent accidental loss.
  • Firewall & Monitoring: 24/7 server monitoring — any unusual activity is detected and flagged immediately.

How Long Is Your Data Retained?

Data for active accounts is retained for as long as the account remains open. Even after an account is closed, certain data may be kept for up to 5 years to meet legal obligations. Once that period has passed, the data is permanently deleted.

7 User Rights

89 comEvery member of retains the following rights regarding their personal data:

  • Right to Know: You can request to see what data we hold about you.
  • Right to Rectification: You can submit a request to correct any inaccurate information.
  • Right to Erasure: You can request deletion of any data not subject to legal retention requirements.
  • Right to Restrict Processing: You can ask us to stop using your data for specific purposes.
  • Right to Data Portability: You can request a copy of your data.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@89com.best or reach out via live chat. We typically respond within 7 business days.

8 Children's Privacy

89 com We do not provide services to anyone under the age of 18 and do not knowingly collect data from minors. If you believe a minor's information has been collected by mistake, please notify us immediately — we will promptly delete that account and all associated data.

If parents believe their child 89 comhas opened an account, please contact us immediately at support@89com.best.

9 Policy Update Notifications

This Privacy Policy may be updated from time to time — due to changes in the law, the introduction of new services, or the need for clearer explanations. When changes are made:

  • The "Last Updated" date at the top of the page will be changed.
  • For major changes, a notification will be sent to your registered mobile number or email address.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

10 Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

  • Email: support@89com.best
  • Live Chat: Click the chat button at the bottom right of the website — available 24/7.

We typically respond within 24 hours. Complex matters may take up to 7 business days.

Summary: At 89 com, your data is a valuable asset — and we treat it that way. We collect only what's necessary, use it only for the purposes it was collected for, and protect it with the highest level of security. If you have any questions, feel free to reach out at any time.

Your Data Rights

You stay in control of your data at 89 com

Right to Know

You can request to know what information we hold about you at any time.

Right to Rectification

You can request corrections to any inaccurate information we hold.

Right to Erasure

Request the deletion of data that is no longer necessary.

Right of Access

You can request a copy of your data at any time.

Right to Object

Opt out of marketing messages at any time.

Right to Restrict Processing

Request that we stop using your data for specific purposes.

Start Gaming in a Safe Environment

Your data is fully secure at 89 com. Join with confidence — we are committed to keeping that trust.

Register Now Log In

FAQ

Frequently Asked Questions about Welcome Bonuses & Account Security

Claiming your welcome bonus at 89 com is straightforward. Complete your registration, and when you make your first deposit, the bonus option will appear automatically — simply select it and the amount will be credited to your balance. In some cases, a specific promo code may apply; you'll find a field to enter it on the deposit form. A minimum deposit is typically required to qualify, and the exact amount will be stated in the offer's terms at the time. Before accepting any bonus, it's worth reviewing the wagering requirements. If the bonus doesn't credit automatically after your deposit, reach out via live chat and the support team will assist you right away.

Two-factor authentication (2FA) is not mandatory at 89 com, but it is strongly recommended — especially for members who regularly make large transactions. To enable it, log in and go to the "Security" option under your account settings. There you will find the option to turn on 2FA — it typically works by sending an OTP to your registered mobile number. Once enabled, every login will require both your password and a 6-digit code sent to your mobile. This means that even if someone knows your password, they cannot access your account without your phone. If you run into any issues during setup, reach out via live chat and our team will guide you through it step by step.
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