Frequently Asked Questions

89 com FAQ — Common Questions & Detailed Answers

From registration and KYC to passwords, promotions, and Accumulator betting — everything you want to know about 89 com is answered here, clearly and in Bangla.

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Frequently Asked Questions
24/7
Bangla Live Support
2 minutes
During registration
18+
Age Restriction

Why 89 com is so easy to use

We're with you every step of the way

Quick & easy registration

All it takes is your mobile number, a password, and a few basic details — your 89 com account will be ready in under 2 minutes.

Fast KYC Verification

Once you upload a photo of your National ID card or passport, KYC approval is typically granted within 30 minutes.

Regular Promotion Updates

New bonus offers are added to 89 com every week — log in and head to the "Promotions" tab to see all current offers in one place.

Easy Password Recovery

If you've forgotten your password, reach out via live chat — a new password will be set for you once your identity is verified.

Smart Accumulator Betting

Select multiple matches and place them as an Accumulator — your winning potential grows as the odds multiply across selections.

24/7 Bangla Support

Get 24/7 live chat support in Bangla for any issue, any time — no waiting.

Frequently Asked Questions

The most frequently asked questions about 89 com

Opening a new account on 89 com is simple — the whole process takes less than 2 minutes. Here's what you'll need during registration:

1
Active mobile number — This will serve as your login ID. Using a number linked to bKash or Nagad makes payments more convenient.
2
A strong password — At least 8 characters, combining numbers and special characters.
3
Full name & date of birth — This must match your National ID card exactly, as it will be verified during KYC.
4
Go to the /register page and Fill in the form and click the "Register" button — your account will be activated after OTP verification.

Only one account can be created per mobile number. Attempting to open multiple accounts may result in all of them being suspended.

KYC (Know Your Customer) verification is a key part of 89 com's security framework. It must be completed before your first withdrawal — but once done, it's valid permanently and never needs to be repeated.

Required documents (any one of the following):

  • National ID card (NID) — front and back photos
  • Passport — photo of the data page
  • Driving License — photos of both sides

How to submit:

1
Log in, go to Account Settings, and click on the "KYC Verification" or "Identity Verification" option.
2
Upload a clear, high-quality image — blurry or cropped photos may be rejected.
3
Approval typically takes between 15 and 30 minutes. During peak hours, it may take up to 24 hours.

If the name and date of birth you provide at registration match your ID document exactly, approval will be faster. If there are any discrepancies, contact Live Chat.

Forgetting your password happens to everyone. At 89 com, there are two ways to recover your account:

Option 1 — Via Live Chat (fastest):

1
Open live chat and let the agent know you've forgotten your password.
2
A support agent will verify your registered mobile number and identity — they may ask for your NID number or date of birth.
3
Once verified, a temporary password will be sent to your mobile — log in and change it immediately.

Option 2 — Automatic reset (if the feature is enabled): Click the "Forgot password?" link on the login page, enter your mobile number, complete OTP verification, and set a new password.

89 com will never ask for your current password over the phone or by SMS. If anyone contacts you requesting this, report it to Live Chat immediately.

No, not at all. The minimum age to open an account on 89 com is 18 years — This rule is strictly enforced. You are required to provide your date of birth at registration, which is then confirmed against your ID during KYC verification.

Anyone who registers with false information will have their age flagged during KYC verification, and the account will be permanently closed. Any balance remaining in the account will not be refunded.

This rule exists to protect minors from gambling — 89 com is firmly committed to responsible gaming. To learn more, Responsible Gaming View page.

If a parent suspects their child is using this platform, please contact us immediately via live chat — we will take swift action.

To view all current 89 com bonuses and promotions, log in and go to the "Promotions" tab on your dashboard — all active offers are listed there in one place. Each offer clearly shows its expiry date, minimum deposit amount, and wagering requirements.

How often is it updated?

  • Weekly Offer: A new weekly reload bonus and cashback offer goes live every Monday.
  • Special Tournament Offer: Special offers are available during major cricket or football series — usually going live 24–48 hours before the series begins.
  • Festival Offer: Special bonus packages are available during Eid, Puja, and New Year celebrations.
  • Daily Free Bet: Some promotions reward daily logins with small free bets.

Keep app notifications turned on so you're alerted the moment a new offer drops — no bonus will slip past you.

For security reasons, certain details on your 89 com account — such as your name and date of birth — cannot be changed directly by you; you'll need to contact the support team for those. However, some information can be updated from your account settings:

You can change it yourself:

  • Password — Settings > "Change Password"
  • Notification Preferences
  • Adding or removing a payment method

Changes must be made through support:

  • Registered mobile number — OTP verification on your old number and proof of your new number will be required
  • Full name — only for spelling corrections; must match your NID
  • Email address — verification via your existing address is required

To update any details, message live chat with "Account Update" — the agent will walk you through the rest of the process.

An Accumulator is a bet that combines 2 or more events into a single wager, with the odds of each selection multiplied together — giving you the chance to win significantly more from a small stake. However, every selection must be correct; a single loss means the entire bet is lost.

How to place an accumulator bet:

1
Go to the Sports Betting section and select the odds for your first event — it will be added to your bet slip.
2
Then select your second, third, and additional events — the total odds multiply with every selection you add.
3
On the bet slip, select the "Accumulator" option, enter your stake amount, and confirm.

Example: If three separate matches have odds of 2.0, 1.8, and 2.2, your Accumulator's total odds would be 2.0 × 1.8 × 2.2 = 7.92. A BDT 100 stake would return BDT 792 if all selections win.

You can add up to 10–12 events to an accumulator bet. Start with 2–3 events to get a feel for it before trying larger combinations.

1 About the 89 com FAQ page

This page was created 89 com Clear, straightforward answers to the most common questions — covering everything from registration and password recovery to KYC verification, promotional offers, and accumulator bets. This page provides a step-by-step guide for each topic.

89 comFor those who are new to 89 com, this FAQ page is a great place to get up to speed from the beginning. Returning users can also check here to clarify any new features or processes they may be unfamiliar with.

2 From registration to placing your first bet

89 comStarting out as a new user is a straightforward process. First, On the registration page Go ahead and create your account — you'll need your mobile number, a password, and some basic personal details. Your account will be activated after OTP verification.

Next, complete KYC verification by uploading a photo of your national ID. Once verified, make a deposit (minimum ৳200 via bKash, Nagad, or Rocket). Then place bets on your favourite games or Sports events. Winnings are credited directly to your wallet and can be withdrawn to your mobile banking account.

3 A note on security when using 89 com

89 com Security is the top priority. Every login and transaction is protected by 256-bit SSL encryption. KYC verification confirms user identity, helping prevent fraud and misuse.

As a user, your responsibilities include using a strong password, not sharing your account details with anyone, and logging out after using a public device. If you notice any suspicious activity, notify us via Live Chat right away.

Please note: The official 89 com website address is 89com.best. Be cautious of any sites with similar-sounding names — they may be fake.

Still have questions? Talk to us directly!

If you can't find the answer you need on this FAQ page, our 24/7 Bangla live support team is always ready to help. Or register now and start enjoying everything 89 com has to offer.

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